Beyond Friends: How A Social Media Manager Can Help Your Online Shop Be Seen, Heard And Shopped

19 November 2019
 Categories: , Blog

Share

Starting an online shop, or trying to generate more excitement about an existing one. You can get help from a social media management service that knows how to build up your brand, get it noticed, and boost your bottom line.

What A Social Media Manager Does For You

Because you're probably too busy to spend the day on Twitter, Facebook, Instagram, a social media manager can step in to do it for you. On behalf of you and your brand, the manager will post comments and pictures, mentioning sales, promotions and other important aspects of your online business. They'll also respond to your audience when people ask questions, have something to say, or otherwise require assistance.

A social media manager advises you on all things brand-related, including the language used on your website and how it might affect potential customers. A social media manager basically forms and executes a strategy to reach your intended audience, grow that audience, and encourage them to patronize your business.

How Their Efforts Translate To Sales

Social media may be designed to get people connected and chatting about their lives, however, along with the life chatter comes discussions about the products and services they're all using. That's where your social media marketing manager steps in: Interjecting helpful information and other posts that make the quality connections with the people who are chatting. 

Your manager will also coordinate the campaigns and promotions that lead to potential customers. Merely directing a consumer to a website doesn't convert to sales. A person becoming a customer depends on whether or not their expectations are met when they investigate your company. A carefully curated following, consisting of an audience that's interested in your products or services to begin with, results in less wasted time and resources on your part, and  an increase in sales.

Choosing Your Social Media Management Service

Since hiring any online service can be a challenge due to the fact that you don't have the opportunity to meet and shake hands with your manager, look first at a company's reviews to see what other clients have to say. While you want to base your decision on price, services provided and personal suitability to your business, you need to make sure they have a proven track record.

Once you've narrowed your selection down to a few social media management services, trust your instincts and how the customer service from each prospect makes you feel. Do they get you excited about your future? Are they full of creative, yet grounded ideas that sound like they'll put your ecommerce site on the map? Do they, themselves, have a large, attentive and excitable following on social media? Ask about the length of your service contract and exactly how they will interact with you and your audience.

Getting the help of management professionals like My Master Marketers could be one of the best things you do for your online store. You know how important your branding is, but getting that image is hard. Take a deep breath, start thinking strategy with advertising, content and on every social media platform you're a part of, then partner with a pro who'll help you reach your goals (and your audience) much faster.